Return/Exchange Policy

I want your shopping experience with Chic Labels Boutique to be a pleasant one. I hope you love the items you receive. Feel free to send a message if you have any questions regarding an item for sizing, material, fit, etc. Happy to help!

 

**Chic Labels Boutique gladly offers exchanges. Returns are not offered.**

-Returns made will be eligible for store credit, we do not offer money back- 

**All items that are purchased from the SALE ITEMS TAB are Final Sale**



Exchange Policy
If you would like to make an exchange, please send back your items following the instructions below:
1) We accept Exchanges postmarked within 7 days from the delivery date stated on tracking information through usps.com 
2) Send back your return item(s) with return/exchange slip stating reason for return/request for exchange in its original protective packaging.
3) If it is an even exchange for another size we will ship your item free of charge. If the item is available when return is processed, if not you will get a credit code and will be held responsible for paying shipping again on new item(s).
4) When your return is received and processed, we'll email you a notification.  

5) If a credit code is used the order will become final sale

6) Codes do not expire

DAMAGED ITEMS

In the event your item is damaged or defected please contact us within 3 days from the date of delivery and we will gladly process a return or exchange. You will have 5 business days to return items back.